Returns
🔹 Return Policy
Due to the nature of our products, all sales are final Unless the product is sent back untouched and original condition
At Cheapest Fragrance Samples, we specialize in hand-decanted fragrance samples and offer premium scents at deeply discounted prices. Because our products are custom-prepared, opened, and handled for individual orders, we cannot accept returns, exchanges, or refunds once your order has been shipped. Unless product is untouched and original condition
🔹 Damaged or Incorrect Orders
If you receive a damaged item, incorrect order, or missing product, please contact us within 24 hours of delivery. Be sure to include:
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Your order number
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A clear photo of the item(s) and packaging
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A brief description of the issue
We will review and do our best to resolve the situation quickly.
🔹 Lost or Stolen Packages
Once your order is marked delivered by the carrier, we are no longer responsible for lost, stolen, or delayed packages. We recommend contacting USPS (or your local postal service) directly to file a claim or inquiry.
🔹 Questions?
Need help? Reach out to us via our [Contact Page] or email us at [your support email]. We're happy to assist and ensure your experience is smooth and satisfying.